Refund, Cancellation, Grievance & Governing Law Policy
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee commencing from the first date of payment for our coaching programs.
If, within the first 30 days, a client believes that the coaching program is not aligned for them, a refund request may be submitted in writing to connect@gaurvijadhav.com within this period.
Refund requests received after the completion of 30 days from the first payment date will not be entertained under any circumstances.
2. Conditions for Refund Eligibility
To ensure fairness, ethical integrity, and protection of intellectual property, the following conditions apply:
- Refund requests must be submitted in writing within the 30-day window.
- The request must clearly state the reason for seeking a refund.
- The 30-day money-back guarantee is applicable only once per client across all programs.
- Any bonuses, recordings, digital materials, workbooks, proprietary frameworks, or resources accessed during the program shall be deemed used intellectual property, and access to such materials may be revoked upon refund approval.
We reserve the right to decline refund requests where there is evidence of misuse, misrepresentation, bad faith, or repeated enrolment solely for the purpose of accessing proprietary content.
3. No Refunds After 30 Days
Upon completion of 30 days from the first payment date, all sales shall be deemed final.
No refunds, cancellations, reversals, or chargebacks shall be permitted thereafter, irrespective of:
- Session attendance or non-attendance
- Partial participation
- Change of personal or professional circumstances
- Change of mind
Continuation beyond the 30-day period constitutes full acceptance of the program and its terms.
4. No Refunds for Unused Sessions
All coaching sessions must be utilised within the validity period specified at the time of purchase.
- Unused sessions are non-refundable, non-transferable, and non-creditable
- Sessions not scheduled or attended within the validity period shall be treated as forfeited
- Extensions, if any, are granted solely at our discretion and do not constitute an entitlement
5. Session Rescheduling & Modifications
Clients may request rescheduling or format changes subject to:
- Advance notice
- Availability
- Alignment with the scope of the original package
Additional fees may apply for extensions, upgrades, or material modifications beyond the agreed program structure.
6. Scope of Services & Client Responsibility
All services are provided as coaching, mentoring, and educational support only.
These services do not constitute medical, psychological, psychiatric, legal, or financial advice.
Clients acknowledge and accept full responsibility for:
- Their participation and engagement
- Their decisions and actions
- Their outcomes and results
Results vary by individual, and no guarantees of specific financial, emotional, business, or personal outcomes are offered or implied.
7. Grievance Redressal & Resolution Process
We are committed to ethical practice, transparency, and respectful resolution of concerns.
In the event of any grievance, dissatisfaction, or dispute, clients must follow the formal grievance redressal process below:
- All grievances must be submitted in writing to connect@gaurvijadhav.com
- The grievance should include relevant details and a clear description of the concern
- Our team will acknowledge receipt and initiate a review within a reasonable time frame
- Resolution will be attempted through communication, clarification, or corrective action where appropriate
Clients agree to engage in this internal grievance redressal process prior to initiating any legal action, public complaint, or third-party dispute.
8. Chargebacks & Payment Disputes
Initiating a chargeback, payment dispute, or third-party claim without first following the grievance redressal process shall be considered a breach of these terms.
We reserve the right to:
- Suspend or terminate access to all services and materials
- Recover administrative, legal, or collection costs incurred
- Deny future participation in any programs or services
9. Contact Information
All refund requests, grievances, session-related queries, or policy clarifications must be directed to:
📩 connect@gaurvijadhav.com
10. Governing Law & Jurisdiction (India)
This policy and any dispute, claim, or matter arising out of or relating to the coaching services, programs, payments, or agreements shall be governed by and construed in accordance with the laws of India.
The parties agree that the courts of Mumbai, Maharashtra, India, shall have exclusive jurisdiction over all such matters.
Acknowledgement & Acceptance
By enrolling in any coaching program, the client confirms that they have read, understood, and agreed to this Refund, Cancellation, Grievance & Governing Law Policy in full.